Privacy Policy

Last updated: 31 October 2026

We respect your privacy. This page explains, in plain language, what personal information Elevana Publishing collects through this website, why we collect it, and what your choices are.

1. Who we are

Elevana Publishing is a publishing studio based in Accra, Ghana. We are responsible for the personal information described on this page. You can reach us at:

  • Address: FG 345, Powen Street, Ablekuma Manhean, Accra, Ghana
  • Email: yawasamoahmail@elevanapublishing.com
  • Website: elevanapublishing.com

2. What information we collect

Information you give us. When you use our contact form, we collect your name, email address, a date and your message. If you email us, we receive your email address and whatever you choose to tell us.

Project materials. If you commission us, you may share photographs, interviews, letters, stories and other material, which can include information about you, your family or other people. We use this only for your project and the purposes we agree with you. Please make sure you have permission to share anything that features other people.

Information collected automatically. Like most websites, our website and hosting provider may record technical information such as your IP address, browser type, device and the pages you visit. This helps keep the site secure and working properly.

3. Why we use your information

  • To reply to your questions and enquiries.
  • To plan, create and deliver books, magazines and keepsakes you commission.
  • To keep our website secure, fast and reliable.
  • To understand how people find our website, so we can improve it.
  • To meet our legal and record-keeping duties.

We use your information where you have given your consent (for example, by ticking the box on our contact form), where it is needed to respond to you or carry out an agreed project, or where we have a legitimate reason that does not override your rights. You can withdraw your consent at any time by contacting us.

4. Who we share it with

We do not sell your personal information. We share it only with trusted service providers who help us run the website and our work, and only as needed. These include:

  • Our website hosting and technical service providers.
  • Our email provider, which receives messages sent through the contact form.
  • Google services used on this site, such as Google Search Console, Google Maps and Google Fonts.
  • Heyzine, which provides the flip-through digital magazine on our homepage.
  • Printers, designers, editors or other collaborators, but only where your project needs it and with your agreement.

We may also share information if the law requires it.

5. Other websites and embedded content

Some pages show content from other services, such as a Google Map on our Contact page and a digital magazine from Heyzine. These services may collect information about your visit under their own privacy policies. Our “Spell with Sena” game is hosted on a separate website, which has its own privacy practices.

6. Cookies

Cookies are small files stored on your device. Our website and the services it uses may set cookies that help pages load properly, remember your settings and keep the site secure. You can block or delete cookies in your browser settings, although some parts of the site may not work as well.

7. Keeping your information safe and for how long

We take reasonable steps to protect your information, including using secure hosting and limiting who can see it. No system is completely secure, so we cannot guarantee absolute security. We keep enquiries for as long as needed to respond to you and for a reasonable time afterwards. Project materials are kept only as long as needed for your project and as agreed with you in writing. When we no longer need information, we delete it or make it anonymous.

8. Information stored outside Ghana

Some of our service providers may store or process information on servers outside Ghana. Where this happens, we choose providers that take appropriate steps to protect personal information.

9. Your rights

Under Ghana’s Data Protection Act, 2012 (Act 843), you have rights over your personal information. These include the right to ask what information we hold about you, to ask us to correct it, to ask us to stop or limit using it, and to ask us to delete it where we no longer have a good reason to keep it. To use any of these rights, email us using the address above and we will respond as soon as we reasonably can.

If you are not happy with how we have handled your information, you also have the right to complain to the Data Protection Commission of Ghana.

10. Children

This website does not ask children for personal information. If you are a parent or guardian and believe a child has sent us information, please contact us and we will delete it.

11. Changes to this page

We may update this page from time to time. The date at the top shows when it was last changed. If we make important changes, we will say so on our website.

12. Contact us

Questions about this page or your information? Write to us at yawasamoahmail@elevanapublishing.com or visit our Contact page.